How to Order OPUS & Purple Line Parts
Need a replacement part for your OPUS camper or Purple Line product? We’ve made it easy for you.
Need a replacement part for your OPUS camper or Purple Line product? We’ve made it easy for you! This comprehensive guide provides detailed steps to browse, request, and purchase parts for models like OP2, OP4, OP13, or OP15, ensuring your off-road adventures stay on track. Whether you need a new zipper for the inflatable tent, a quick-connect fitting for the OP4 kitchen, or a component for the Enduro trailer mover, we’ve streamlined the process to support Purple Line LLC’s commitment to user-friendly, robust camping solutions.
Step 1: Check Our Parts Page
Start here: OPUS Camper Parts
- Browse through the available parts.
- Add what you need to your cart.
- Complete your order online.
Step 2: Can’t Find Your Part?
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Process: If the part isn’t listed use one of two options:
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Option 1: Fill out the request form at the bottom of www.opuscamper.us/parts.
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Option 2: Email info@opuscamper.us with the details below.
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Required Details:
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Your Name: Full name for order tracking.
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Your Email: For order confirmation and updates.
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Model: Specify OP2, OP4, OP13, OP15, or accessory (e.g., Enduro EM4445).
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Year: E.g., 2025, to ensure compatibility.
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Part Description: Be specific (e.g., “12mm quick-connect fitting for OP4 kitchen sink,” “Velcro strip for OP2 tent air beam”).
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Shipping Address: Full address for delivery.
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Photo of Part: If available, attach a clear photo of the old part for reference.
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Troubleshooting: If no response within 24 hours, check your spam folder or call 925.215.7315. If the form fails, retry or use email.
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Detail: Providing the VIN (found on the chassis or Page 1 of the Opus User Manuals) speeds up identification, especially for unique parts.
What Happens Next
- We’ll check if the part is in stock.
- If it’s not, we’ll order it from our suppliers.
- Then we’ll send you a custom digital order link so you can easily complete your purchase.
Response Time
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Standard: Email and form requests are answered within 2 days Monday–Friday.
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Complex Orders: Parts requiring supplier coordination (e.g., Truma or Dometic components) may take 48-72 hours for availability confirmation.
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Troubleshooting: If urgent, call 925.215.7315 during business hours for faster assistance.
Helpful Tips
- Have your VIN or product serial number handy (if available). This can speed up part identification.
- Keep the old part nearby for comparison—it’s often helpful to match up numbers, sizes, or photos.
- Be as detailed as possible in your description. Even small details (color, measurements, placement) can make a big difference.