How to Return an Item: Steps and Policy Overview

This article explains the process for returning an item.

• Returns are accepted only for items that are unopened and not installed.
• Items can be returned within 7 days of receipt.
• All returns are subject to a 20% restocking fee.
• Return shipping costs are the responsibility of the customer.

1. Ensure the item is unopened and in its original condition.
2. Package the item securely to prevent damage during shipping.
3. Send the item to the following address:

   2300 Wilbur Lane
   Antioch, CA 94509
   

4. Once the package is received and inspected, a refund will be issued to the original payment method, provided all parts are included and the item is in unopened condition.

To return an item, ensure it meets the return policy criteria and send it to the specified address. Be aware of the restocking fee and that return shipping costs will be your responsibility.